THE MYTRADEMARTSTORE
AFFILIATE PROGRAM
As an affliate you would earn a commission by promoting Mytrademartstore products. It’s fast and free to join.
HOW IT WORKS
Frequently Asked Questions (FAQ)
Answer
1.1 What is the MyTradeMart Store Affiliate Program?
The MyTradeMart Store Affiliate Program allows you to earn commissions by promoting our products through unique referral links. When someone makes a purchase using your link, you receive a commission on the sale.
1.2 Who is eligible to join the program?
Anyone aged 18 and above with a valid Malaysian bank account or e-wallet can join. Whether you're a content creator, influencer, blogger, or just someone passionate about sharing great products, you’re welcome to sign up!
1.3 How do I sign up for the affiliate program?
Signing up is easy! Just follow these steps:
- Visit https://mytrademartstore.com/affiliate-program and click Sign Up.
- Fill in your details and accept the Affiliate Terms & Conditions.
- Once approved, you'll receive a unique referral link.
- Start promoting and earning commissions!
1.4 How long does it take to get approved?
Approvals typically take 3 to 7 working days, but we may reach out for additional details. You will receive an email notification once your application is approved.
1.5 Is there a registration fee?
No, joining the MyTradeMart Store Affiliate Program is completely free.
1.6 Can I use my own referral link to make purchases?
No, self-referrals are not allowed. Any commissions earned from self-purchases will be voided.
1.7 Do I need a website or social media following to join?
No, but having an online presence increases your chances of earning commissions.
1.8 Is there a contract or commitment required?
No, you can leave the program anytime.
Answer
2.1 How does the commission structure work?
Affiliates earn a percentage-based commission on every successful sale made through their referral link. The commission rate is stated in your Affiliate Dashboard and may vary based on product categories or promotional campaigns.
2.2 How much commission will I earn per sale?
You earn 10% from the order total (after deducting the discounts) made through your affiliate link.
2.3 Are commissions one-time or recurring?
Commissions are earned on every successful order made through your affiliate link, not just a one-time payout.
2.4 When and how do I get paid?
Commission fees are calculated at the end of each month and paid on the 10th of the following month after reconciliation. Payments are made via bank transfer or PayPal, based on the agreed method.
2.5 What is the minimum payout amount?
MyTradeMartStore will pay the Affiliate’s account balance every month, with no minimum payout required. The more you promote, the more you can earn.
2.6 Do I still get paid if a customer cancels or refunds their order?
No, commissions are only valid on completed, non-refunded orders.
2.7 Are there any commission exclusions?
Yes, commissions are not earned on:
- Canceled or refunded orders
- Fraudulent transactions
- Bulk or wholesale purchases
- Purchases made using personal referral links
2.8 Can I earn commissions on my own purchases?
No, self-referrals are not eligible for commissions.
Answer
3.1 How do you track my referrals?
We use unique affiliate links to monitor referrals.
3.2 How long does the tracking link last?
The tracking link does not expire, meaning you earn commissions on any purchases made through your link at any time.
3.3 Where can I check my sales and commission earnings?
Log in to your affiliate dashboard to track performance and earnings.
3.4 Will I be notified when I make a sale?
Yes, you will receive an email notification when a sale is confirmed.
3.5 How long does it take to receive my payment?
Payments are typically processed within 60 days after commission approval.
3.6 What happens if my payment is delayed?
If your payment is delayed, please check:
- Your bank details in the Affiliate Dashboard
- Any pending refunds or disputes affecting your balance
Contact our support team if the issue persists.
3.7 Are commissions taxable?
Yes. Affiliates are responsible for declaring and paying any applicable taxes on their earnings based on Malaysian tax laws.
Answer
4.1 How can I promote MyTradeMart products?
You can promote products using:
- Social media (Facebook, Instagram, TikTok, YouTube)
- Blogs & websites
- Email marketing (without spamming)
- WhatsApp & messaging apps
- Paid ads (subject to policy compliance)
4.2 Can I use paid ads (Google, Facebook, Instagram, etc.) to promote my affiliate link?
Yes, but you cannot bid on MyTradeMartStore brand or private label keywords in search ads.
4.3 Are there any restricted promotion methods?
Yes, affiliates are not allowed to:
- Use false or misleading claims
- Spam users with unsolicited emails/messages
- Bid on MyTradeMart-branded keywords in paid ads
- Promote illegal, adult, or prohibited content
- Engage in fraudulent activities or fake transactions
4.4 Am I allowed to use MyTradeMartStore’s logos, images, and content?
Yes, but only from the official Affiliate Resources section. You must follow our brand guidelines and avoid altering logos or misrepresenting our brand.
4.5 Can I post my affiliate link on coupon/deal sites?
No, promoting on coupon or deal sites is strictly prohibited.
4.6 Are there any restricted promotion methods (spam, misleading ads, etc.)?
Yes, spam, fake promotions, or misleading claims are not allowed.
4.7 Can I offer my own discounts or incentives to customers?
No, Affiliates must only use official MyTradeMartStore promotions that can be shared.
Answer
5.1 How do I update my payment details?
Log in to your affiliate dashboard and update your payment settings.
5.2 What happens if I forget my login details?
Use the password reset option on the login page.
5.3 Can I leave the program at any time?
Yes, you can request account closure at any time.
5.4 Can I have multiple affiliate accounts?
No, each person or business is allowed one account only.
5.5 What happens if my account is inactive?
If your account remains inactive for 6 months, it may be subject to deactivation.
5.6 Can my account be terminated?
Yes. Your account may be terminated if:
- You violate the affiliate policy
- You engage in fraudulent activities
- You fail to comply with promotion guidelines
5.7 How do I close my affiliate account?
You can request account closure by contacting our support team. Any unpaid commissions will be forfeited upon closure.
Answer
6.1 How and who do I contact for help and support?
For any issues, reach out to our Affiliate Support Team via:
- Email: customercare@relevtech.com
- WhatsApp: +601127876940
6.2 Where can I find updates on the affiliate program?
All updates, policy changes, and commission adjustments will be communicated via email and updated on the Affiliate Dashboard.
6.3 What if I have a dispute regarding my commissions?
If you believe there’s an error in your commission payout, submit a dispute request within 14 days of the payout date.
We’re excited to have you as part of the MyTradeMart Affiliate Program. By following the guidelines and best practices, you can maximize your earnings and enjoy a successful partnership with us.
For any additional questions, feel free to reach out to us.